As a valued Alvarion customer, you are entitled to unlimited “as-needed” technical support even if you have not purchased a ServicePlus package or an Extended Warranty.
Purchase a single CareTicket™ to take advantage of Alvarion’s expert technicians, including comprehensive phone support and Web-based assistance. Each CareTicket™ includes access to maintenance and update software releases for your Alvarion equipment, license key upgrades, Return Material Authorizations (RMAs) and PW resets.
CareTickets may also be obtained in advance as a package of 10 for a significant savings if you anticipate taking advantage of Alvarion’s excellent support staff several times a year.
| Item |
Cost |
Coverage |
Service |
| 1 CareTicket |
$150 |
A single service request on one (1) support issue |
- Open service request
- Phone support
- Online support
- Software updates
- Knowledgebase Web access
- RMA
- Remote diagnostics & remedy*
- Fault handling and analysis
- Service tracking and reporting
- Notification of correction
|
| 10 CareTickets Save 33% on per CareTicket price |
$1000 |
Ten service request, good for the life of your Alvarion systems |
You may obtain a Call Ticket at any time during the life of your Alvarion systems to ensure that quality support is always available when you need it.
Purchase a BreezeCARE CareTicket by credit card
Print it and fax it to the phone number on the form.
*Remote diagnostics where available.
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