Purchase a CareTicket

As a valued Alvarion customer, you are entitled to unlimited “as-needed” technical support even if you have not purchased a ServicePlus package or an Extended Warranty.

Purchase a single CareTicket™ to take advantage of Alvarion’s expert technicians, including comprehensive phone support and Web-based assistance. Each CareTicket™ includes access to maintenance and update software releases for your Alvarion equipment, license key upgrades, Return Material Authorizations (RMAs) and PW resets.

CareTickets may also be obtained in advance as a package of 10 for a significant savings if you anticipate taking advantage of Alvarion’s excellent support staff several times a year.

Item	Cost	Coverage	Service
1 CareTicket	$150	A single service request on one (1) support issue	Open service request Phone support Online support Software updates Knowledgebase Web access RMA Remote diagnostics & remedy* Fault handling and analysis Service tracking and reporting Notification of correction
10 CareTickets Save 33% on per CareTicket price	$1000	Ten service request, good for the life of your Alvarion systems

You may obtain a Call Ticket at any time during the life of your Alvarion systems to ensure that quality support is always available when you need it.

Purchase a BreezeCARE CareTicket by credit card.

Print it and fax it to the phone number on the form.

*Remote diagnostics where available.

Questions About BreezeCARE Customer Support?

- BreezeCARE Brochure (PDF) »

- Contact BreezeCARE Customer Service »

Downloads

- Documents, Firmware and Software »

- Certified 3rd Party List (Antennas & Accessories) »